Privacy Policy

Privacy Policy

Effective Date: March 29, 2026

Five Star Assistants ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, including through our SMS messaging program.

Information We Collect

We may collect the following categories of information: your name, phone number, email address, and geographic location; project-related details you provide, such as land status, project type, and timeline; SMS opt-in data, consent records, and communication preferences; and device or browser information collected automatically through cookies, pixels, or similar tracking technologies when you visit our website.

How We Use Your Information

We use your information to provide our services and respond to inquiries; send SMS messages, emails, or phone updates related to your account or projects; deliver appointment reminders and project-related notifications; offer promotions, service recommendations, or other marketing communications you have opted into; and improve our website, services, and user experience through analytics.

SMS Opt-In and Consent

When you opt in to receive SMS messages from Five Star Assistants, your consent is collected via our website opt-in form or other documented method. Your opt-in consent, phone number, and messaging preferences are used solely to deliver the messages you have requested. No mobile information, including opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes. This information will not be shared with any third parties except aggregators and providers of the text messaging services necessary to deliver your messages.

Cookies and Tracking Technologies

Our website may use cookies, web beacons, pixels, and similar tracking technologies to collect information about how you interact with our site. This data may include your IP address, browser type, pages visited, and referring URL. We use this information to analyze site traffic, improve our services, and deliver relevant advertising. You may control or disable cookies through your browser settings at any time; however, disabling cookies may affect certain website functionality.

Data Security Practices

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of electronic transmission or storage is completely secure, we take reasonable steps to ensure the security of your data.

Service Providers

We may engage trusted third-party service providers to assist with communications, operations, and service delivery. These providers are bound by confidentiality agreements and are not permitted to use your data for any purpose other than providing services on our behalf.

Your Rights

You have the right to request access to the personal information we hold about you; request correction or update of any inaccurate information; request deletion of your personal data, subject to applicable legal requirements; opt out of marketing communications at any time; and withdraw your consent to SMS messaging by texting STOP to any message. To exercise any of these rights, contact us using the information provided below. We will respond to your request within a reasonable timeframe in accordance with applicable law.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected] Phone: (724) 757-6179 Five Star Assistants